ABOUT INFUSE

Welcome to INFUSE, where simplicity meets versatility in our line of basic and minimal clothing.
Our journey commenced on August 2023, driven by a commitment to redefine everyday comfort and style.

BCI COTTON

At the core of our brand is the dedication to Better Cotton Initiative (BCI) cotton, not just as a symbol of simplicity but also as a pledge to sustainability.
We proudly collaborate with premier cotton suppliers in Egypt and esteemed global partners specializing in clothing accessories, ensuring each piece in our collection embodies quality and simplicity.

DEVELOPMENT & SUPPORT

Our specialized product development team tirelessly curates a range that effortlessly blends minimalism with functionality.

From the perfect tee to versatile pieces that complement any outfit, our basic and minimal clothing line is designed for your everyday style needs.

Our dedicated customer support representatives, in collaboration with Aramex, ensure that your journey with us is seamless and satisfying.

OPEN TO FEEDBACK

We prioritize your experience and value your feedback as an integral part of our growth.

Open to customer updates and suggestions, we continually strive to improve and tailor our offerings to meet your evolving needs.

FAQ

Frequently Asked Questions (FAQ)

What is your return and exchange policy?


We offer hassle-free returns and exchanges at half the delivery cost. If you're not completely satisfied with your purchase, our customer support team is here to assist you.
How can I determine the right size for my order?

We provide a sizing chart under each item to help you make the perfect choice. Alternatively, our chatbot is available for instant assistance if you have any sizing queries.
How can I track my order?

You will receive tracking updates as soon as your order leaves our warehouse. Stay informed about the journey of your purchase until it reaches your doorstep.
Where can I find information about the materials used in a product?

Detailed information about the materials used is provided under each product. We believe in transparency, ensuring you have all the details you need.
What is the estimated delivery time?

We aim to deliver your order within 2-3 days. While we strive for prompt delivery, slight delays may occur.

Delivery rates depend on your location and are calculated at checkout.
Where are you located?

We operate exclusively online but are available for assistance anytime. Feel free to reach out to our customer support team for any queries or concerns.
Are your prices inclusive of VAT?

Yes, all our prices are VAT inclusive. What you see at checkout is the final price you pay.
What's your payment method?

Cash on Delivery
How can I offer product recommendations?

We value your suggestions! Fill out our recommendation form, and let us know how we can enhance your shopping experience. Your feedback matters to us.

If you have any additional questions or need further assistance, don't hesitate to contact our customer support team. We're here to ensure your experience with INFUSE is seamless and enjoyable.